All Collections
Alura tools
Followup Reminder
What does Etsy say about messaging customers?
What does Etsy say about messaging customers?
Updated over a week ago

Sending Followup messages are within Etsy’s terms of service. Etsy actually encourages following up and thanking your customer for their purchase. As you can see in this article here.

Note: Please note that you are not allowed to send any form of unsolicited advertising or promotions.

Did this answer your question?