Cancelling your subscription?
Here at Alura you are free to cancel you subscription at any time. We might not be happy to see you go, but we're not about to make it impossible for you to leave either.
But do keep in mind that once you cancel your premium plan, you will lose access to all saved material such as saved keywords, shop analytics and more. So make sure you are absolutely certain before cancelling.
This is how you cancel your subscription:
Click on your avatar and select Settings
Go to Subscription
Click on Cancel subscription
After canceling, your subscription will be active until the end of your subscription period and you can continue using Alura's premium features during this time. Following this, your account will be downgraded to a free account.
Remember, when you cancel your account, refunds are not initiated automatically.
So if you cancel within the no questions asked 7-day refund period, please contact us on [email protected] and we'll get this processed for you.
Need a break?
If you ever need to pause your subscription for a while, we have made it easy for you to change your subscription and continue with a free plan. To see what a free plan includes, click here.
We are sad to see you leave, but we'll do our best to respond to your request within 24 hours.